The brand new SAP Services and Support book clarifies SAP's choices in a clear, comprehensible way and addresses dissimilarities amongst the requirements of new buyers and skilled customers.
From incident administration to self-assistance, our provider desk modules are made to keep the assistance desk productive and your shopper satisfaction amounts higher.
How would you Program an authority for VAR-d support companions as well as their finish buyers? As VAR-D support associates are mandated to provide 1st and 2nd line support, the usage of Program an Expert channel has actually been made obtainable, considering the fact that May possibly 2021, for present instances only.
Rimini Support™ for SAP fully supports your SAP computer software — like customizations and all tax, lawful, and regulatory updates — at a savings of as much as 90% on your own full current SAP support fees, liberating up essential IT cash for innovation.
Solitary sign-on with SAP Passports: electronic customer certificates that aid you in securely navigating during SAP digital Web-sites
SAP customers rely on superior-high-quality implementation and operation services by SAP partners for his or her SAP cloud alternatives.
If your support engineer is unable to reply my issue throughout the chat session, will I need to get started on the situation submission approach once again? No, In the event the support engineer is unable to take care of your challenge at enough time, they are going to carry on the situation submission course of action in your case.
The adjustment would not characterize a rise in checklist costs for SAP support choices. Afflicted shoppers and companions will probably be notified in accordance with the respective domestically agreed contractual stipulations. Examine the complete statement in English or German.
The new SAP Services and Support e book clarifies SAP's choices in a transparent, comprehensible way and addresses differences between the requirements of new consumers and seasoned people.
The new SAP Services and Support eBook clarifies SAP's choices in get more info a clear, comprehensible way and addresses differences concerning the requirements of recent shoppers and seasoned end users.
Along with the SAP for Me Mobile application, you can certainly communicate with SAP from any where and at whenever. You'll need total transparency into your SAP product or service portfolio all in one position.
SAP once again sets the normal in consumer support innovation, with SAP for Me recognized for its AI-run capabilities, personalised user experience, and seamless support services. Very pleased being honored with the ASP!
Developed-In Support provides you with proactive and individualized suggestions from inside your click here product, provides guided use of SAP understanding and support specialists, and minimizes effort to receive support customized for your SAP solution.
The brand new SAP Services and click here Support e book describes SAP's offerings in a transparent, comprehensible way and addresses variances among the requirements of recent buyers and knowledgeable customers.